Reference

Open the account rules for 91clube

These Terms & Conditions set the rules for opening an account, using the lobby, and keeping your details accurate on 91clube.

Account rulesIndia accessWallet checks
91clube Open the account rules for 91clube
CONTACT PATHS

Switch to help on policy queries

If any clause is unclear, ask before you continue. Use the channels below for account-name corrections, transaction checks, or a request to close the account, and include the registered phone number so…

Email request Send the clause number, your registered phone, and a short note on the change you want. We use that to match the account and reply with the exact terms that apply.
In-account message If you need a correction to name spelling, contact details, or a notice you received, use the message path inside your account. That keeps the request linked to the right record.
Second check For a disagreement about a decision under these terms, ask for a second check and add the date, page section, and any transaction reference. We trace the record and reply after checking logs.
DATA CARE

Explore how we handle your data

We keep this policy tight around account handling, data use, and how records are stored. Cookies help recognise your session and remember the version you accepted, while security checks protect the account…

Data handling

We collect only what we need for account setup, identity checks, transaction records, and support replies. That helps us apply the current terms to the right account and keep a clear audit trail.

Cookies

Cookies remember your session, language, and the version of the terms you accepted. If you clear them, you may need to sign in again and confirm the current page before continuing.

Security checks

If we see a new device, mismatched details, or an unusual payment pattern, we may pause the action until we verify the account. That protects you and keeps our records accurate.

Retention

We retain account and transaction records for the period needed by law, dispute handling, and internal audit. After that period, we delete or archive them according to our retention schedule.

Change requests

To update your phone number, name spelling, or similar stored detail, send a request from the registered contact path. We only change the record after we match the request to the account.

Contact rights

If you want a copy of the current policy or want to question how it is applied, reach out through support. We keep a log so you can track the request until it closes.

Check common questions on these terms

These answers cover how the account terms work, what data we keep, and how you can reach us when you need a correction or a clearer reading of a clause. If your situation depends on local law, the answer may change, so we always follow the version posted on the page and the contact record linked to your account.

They apply when you create the account, accept the current page, or continue using the service after a posted change. If you stop before accepting, we treat the latest accepted version as the one in force.

No. Access depends on local law and is available only where local law permits. If your location or status changes, you should stop using the account and contact us for the next steps.

We keep the details needed to run your account, including name, phone, device signals, payment records, and support history. That record lets us check ownership, answer requests, and apply the correct terms.

Use the registered contact path and tell us what needs to change, why it is wrong, and what proof you can share. We will check the request against the account before updating anything.

A mismatch can delay processing while we confirm the source and the account name. In some cases we may pause the request until the details line up, so the record stays accurate.

Send the section name, your account ID, and a short note through support. We will explain how that clause applies, or tell you what we need before we can answer fully.

Yes, where law or internal audit requires it. We keep only the records needed for that purpose, and we store them for as long as the rules say before deletion or archive.