Reference

Open 91clube Privacy Policy for Indian Accounts

We spell out what personal details we collect, why each item is needed, and how long it stays linked to your account.

Account dataCookie useLocal lawRecord changes
91clube Open 91clube Privacy Policy for Indian Accounts
HELP ROUTES

Browse privacy contact routes

Privacy requests reach us through three routes, and each one is handled by the same team.

Help form Use the help form for access, correction, or deletion requests tied to your profile. Share the same name and mobile number you used on the account so we can match the record quickly.
In-account chat If you need a quick answer about stored data or cookies, open chat from the account area. We can ask a few checks before we discuss private details.
Email request Send an email request when you want a written trail for the change you asked for. Keep the subject clear and include the account details we need to identify the right record.
SECURITY STANDARDS

Explore how we protect data

We keep the policy practical: collect only what the account and request need, use cookies for sign-in and preference memory, and lock access behind session checks.

Data use

We collect only the details needed to run your account, verify requests, and keep a support record. Fields that are not required for those tasks are not asked for or stored as active profile data.

Cookies

Cookies remember sign-in state, language choice, and a few page settings so you do not need to reset them on every visit. You can clear or block them in your browser, though some preferences may stop saving.

Session checks

We monitor session activity to spot unusual logins and confirm it is you before sensitive changes are shown. If a device changes or a request looks unusual, we may ask for an extra check.

Retention

Records stay only while they are needed for account support, legal duties, dispute handling, and abuse checks. After that window closes, we remove or anonymise the data under our retention process.

Change requests

If a detail is wrong, send the correction from the contact route linked to your account. We update the record after we confirm the request and the new detail matches the profile.

Privacy contact

For a copy request or any concern about this policy, use the help form or in-account chat. We keep a trace of each request so we can follow it through to closure.

Open common privacy questions

These answers cover the data and account requests most people ask about on this page. If your request depends on local law, that rule comes first, and we will explain what can be shared, corrected, or removed. Use the contact routes below when you want a record of the exchange or need to match a request to your account.

We collect the details you submit, device and session signals, and request logs. We use them to run the account, confirm actions, and keep records needed for support or legal duties.

Send a request through the help form or in-account chat from the contact details on file. After we confirm it is you, we share the record that local law allows us to provide.

Yes. Tell us what needs changing and include the correct value. We review the request, verify it against the account, and then update the record if the change is valid.

Yes. Cookies help with sign-in state, language choice, and simple preference memory. You can clear them in your browser, and some settings may need to be set again after that.

We keep records only as long as they are needed for support, legal duties, dispute handling, and abuse checks. After that, we remove them or turn them into non-identifying records.

Where local law permits, you can ask for deletion through the contact routes below. We review what can be removed and what must stay for legal or security reasons.

The privacy team handles them, and we route each message from the help form, chat, or email path to the right person. We reply through the same channel when possible.